When becoming a patient at Pediatric Affiliates of Hampton Roads, we ask you to forward your child(ren)’s medical records to us as soon as possible- including past well visits, sick visits, mental health visits, medication history, allergies, growth charts and immunizations.

If you are transferring to another pediatric office, we would be happy to send your records to the new facility. To forward records to your new provider, you can either sign a Medical Records Release Form at your new pediatrician’s office where they will send this information to us OR sign a Medical Records Release Form at Pediatric Affiliates and we will send off the records to the new provider.

ALL RECORD PREPARATION CAN TAKE UP TO TWO BUSINESS WEEKS

If you are requesting records for your own personal information, there will be a fee associated with this service. Insurance WILL NOT cover this fee. The fees are as follows:

For paper records:

  • $0.50 a page for the first 50 pages
  • $0.25 a page thereafter
  • No more than $20.00 for handling fees

For electronic/emailed records:

  • $0.37 a page for the first 50 pages
  • $0.18 a page for thereafter
  • No more than $20.00 for handling fees

If your child was a patient before April 1, 2019, there may be a chance that they have a paper chart or a hybrid chart (older records are stored in a paper chart, whereas newer records are stored electronically). If this is the case and your child’s records are in paper format, we will only prepare these records as PAPER and NOT EMAILED.